If the installation fails, you could try the following alternate method:
1. Download the zip file
2. Click the downloaded zip file & copy ProfitCentsIcon folder to an accessible location (examples: Documents or Desktop)
3. Right click SageworksIcon and create a short-cut to drag to a place where you would easily access the icon.
4. Double-clicking the shortcut will now log you in or prompt you for your login if it's your first time clicking it.